Specialist Services

Where telephone/letter methods fail, we employ other specialist techniques to maintain collections potential:

  • Field Work is used for customer identification and doorstep .recovery using a team of carefully selected national agents
     
  • Litigation is carried out selectively using our experienced ..in-house team working to all the standards laid down by the Law Society. This team also has automated links to .the Court Service and is supported by our firm of supervising solicitors.
     
  • Specialist Collections  are carried out using both in-house .and external investigation and collections. The emphasis .is on lateral thinking and results.
     
  • Consultancy Services on topics including collections .and outsourcing strategies, debt sale and provisioning, agency management and benchmarking.